Terms & Conditions for Online Tour Bookings

By purchasing a tour online with Bananas Adventure, you agree to the following Terms & Conditions:

Cancelation & Change Policy for full or partial refunds:

You can cancel or change the date or time of a tour you booked and paid for in advance up to 24 hours before the start time of the tour. Outside of this 24-hour cancelation or change policy, NO partial or full refund will be granted.

Refunds will be issued through PayPal and will appear in your bank account or PayPal account within PayPal’s own refund processing times. For more information on PayPal’s refund policies, visit https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212

If you need to change or cancel a tour (Cancelation & Change Policy applies), contact us at [email protected]

Tour prices:

Prices are subject to change at any time unless you’ve already booked and paid for the tour.

Currency & Bank Fees:

We currently accept United States of America dollars (USD) via our tour booking form powered by JotForm. The total amount shown in the purchase summary will be charged to your credit/debit card or deducted from your PayPal account right after purchase through our online booking form and do not include any fees that your bank may apply for online purchases, currency exchange or online transactions.

Relocation
 
In the very unlikely event that the Banana’s Adventure Hostel is unable to accommodate the number of passengers booked or in the event that a tour is cancelled or re-scheduled, the hostel reserves the right to make arrangements with a sister tour company of the same standard to accommodate the passengers on the tour. This event does NOT entitle the guest/booker to a discount, partial/full refund or compensation. If our tour start times or dates change due to weather conditions or other extenuating or unforeseeable reasons, we will contact the guest/booker via e-mail with the updated time or alternative dates or alternative tour start times. The booker/guest must reply to the e-mail and confirm the new dates or time slot that best suits their itinerary.
All Rights Reserved | Bananas Adventure , 2021.